1505 Timely But Incomplete Report/Unclear Information
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Child Care - ARW, Chapt. 1, Purchase of Service SNAP - 7 CFR 273.12; ARW, Chapt. 1, Section 7 POWER - ARW, Chapt. 1, Section 10 |
A. Issue a notice of adverse action (see Tables) upon discovery of an incomplete and/or unverified reported change.
1. Notify the assistance unit the case will be terminated for all programs, except POWER where the case will be placed in nonpayment status for noncompliance for the corresponding performance payment month, when the change occurs and the information/verification is not received;
2. Explain what is missing or is required to be verified;
3. Assist the assistance unit, upon request, in obtaining information/ verification when the individual is or would have difficulty in obtaining same.
B. Accept the information/verification/clarification when received, and
1. Consider the change is complete when the requested information/ verification/clarification is received within the ten-day notice period or for POWER, within ten days of the change or the appropriate POWER performance period, whichever comes first; and
2. Redetermine eligibility; and
3. DOCUMENT the case record when the best estimate is recalculated indicating the information used and how the calculation was done; and
4. Mail a notice of adverse action (see Tables) to the assistance unit of any adverse action caused by the reported change.
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SNAP – 7 CFR 273.12; ARW, Chapt. 1, Section 7 |
C. Clarify unclear information reported by the assistance unit or collateral contact by:
1. Mailing a ten-day notice of adverse action explaining what is needed and in what manner it can be provided (by telephone, fax, in person or by mail); and
2. Mailing a second notice of adverse action to terminate the case if the information is not clarified within the ten-day notice period.